1. Who We Are
GreenScout ("we", "our", "us") operates the website greenscout.app. We are committed to protecting your personal information and your right to privacy. If you have any questions, please contact us at privacy@greenscout.app.
2. Information We Collect
We collect information you provide directly, such as your email address and display name when you create an account. We also collect usage data such as pages visited and features used, to help us improve the service. If you subscribe to GreenScout Premium, payment is processed by Stripe — we do not store your payment card details.
3. How We Use Your Information
We use your information to provide and improve our service, send account-related emails (such as subscription confirmations), personalise your experience (such as saved plants and reminders), and analyse usage patterns to improve our features. We do not sell your personal data to third parties.
4. Cookies
We use essential cookies to keep you logged in and remember your preferences. We may use analytics cookies to understand how visitors use GreenScout. You can disable cookies in your browser settings, though some features may not function correctly without them.
5. Data Storage
Your data is stored securely using Google Firebase, hosted in data centres in Europe and the United States. We take reasonable technical and organisational measures to protect your data from unauthorised access, loss, or disclosure.
6. Your Rights
You have the right to access, correct, or delete your personal data at any time. You can delete your account directly from your account settings page. To request a copy of your data or for any other privacy request, please contact privacy@greenscout.app.
7. Third-Party Services
GreenScout uses the following third-party services: Google Firebase (authentication and database), Stripe (payment processing), Anthropic (AI features for Premium subscribers), and Vercel (website hosting). Each of these services has their own privacy policy.
8. Children's Privacy
GreenScout is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes by email or by posting a notice on our website. Your continued use of GreenScout after changes constitutes your acceptance of the updated policy.
10. Contact
If you have questions about this privacy policy or how we handle your data, please email privacy@greenscout.app.